I came across
this article the other day about Zappos's online videos. Basically they're creating a video for each of their products and it's making a bit impact on their sales. They've found that customers are 64% more likely to purchase the product after watching the video and 52% percent less likely return the product after purchasing. They have a team of 12 people on their video team and they produce 2,300 videos every week! They've already produced over 200,000 videos. A neat example of the impact and effect video can have on viewers.
That guy seemed oddly smug
ReplyDeleteHoly crap, 2,300 a week?!?! Daaaaang.
ReplyDeleteGreat example, Jackie! Thanks for surfacing this. Zappos differentiation is their culture, and these videos are a good example of extending what differentiates them into a new medium. I think this is a great case study for clients like Hampton, and anyone who wants to demonstrate their culture. Here's a short article and video about it.
ReplyDeletehttp://threeminds.organic.com/2010/05/zappos_extends_its_culture_int.html